Unified Communication
Enhance User Experience and Business Acceleration With Seamless Connectivity
Talk with an Expert
Enhance User Experience and Business Acceleration With Seamless Connectivity
Talk with an Expert
In today's IT environment, Companies are interested in unifying different communication tools by integrating new architecture using secure technical solutions over virtualized platforms. Unified Communication services are linked to the user and ensure unparalleled levels of personalization and control. Unified Communication is defined as the integration of enterprise communication services such as chat (live chat & chat bots), voice (including IP telephony), mobility features, audio, web & video conferencing, desktop sharing, data sharing, call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). Unified Communication is a set of products/services that ensure a unified user interface and user experience across various devices and media types.
Unified Communication automates and unifies human and device collaboration and also improves business processes and human communication by decreasing latency, managing process flow, removing media and device dependencies.
To implement unified communication services successfully, it is essential to identify key business challenges.
Complexity
Companies often fear that adopting a unified communication solution would be a complex process. But it is not a complicated process and a managed services provider can easily add extra capacity over a web interface, hence the provider will handle all the complexities.
Lack of User Adoption
Initially, the users may avoid new, complex systems. If users are fully utilising the unified communication platform then it is of little value.
Cost Optimisation
Though, unified communication can decrease telecoms expenditure by introducing business efficiencies. But it also requires careful planning to avoid rollbacks and re-dos, failure in this can result in spiraling costs
Management
Managing unified communication is also a complex process. An enterprise needs visibility and control of infrastructure across a mix of endpoint solutions, providers, UC servers, and networks. Hence providers should offer a centralized management control.
It is easier for users to accomplish their tasks by integrating different methods of communication under a single platform, due to fewer complications in accessing information from others. As a result, time is saved and productivity is increased.
The use of Unified Communications (UC) eliminates the need to set up and manage multiple communication methods. As a result, there is no need for separate system setups for different communication methods. Therefore, you end up paying for a single platform with a wide range of options.
A unified communications system can be completely customised based on the user's requirements. If an unlimited degree of customization is available, the united communication system can instantly become an effective tool for a large-scale communication network.
Scalability in unified communication refers to a platform's capability of meeting the communication and collaboration requirements of its users as the company grows. The system can therefore be viewed as a one-time investment since it doesn't require constant replacement to meet ever-changing needs.
Communication security breaches are a serious problem many users encounter. Controlling the flow of communication is critical to maintaining the confidentiality of various tasks or projects. Information that will be transmitted inside an organization as well as with external parties must be protected. To prevent the system of threats, unified communication uses strict measures to monitor all networks for potential threats and breaches. Unified communication applications encrypt information that is passed via the network, ensuring its safety.
You can increase collaboration and maximize business efficiency by leveraging a unified communications platform. Selecting the right service provider can not only simplify your network infrastructure but also ensure a seamless transform your business into a next-generation enterprise. Secure Curve's unified communication service helps organisations in solving issues and improving growth.
Our unified communication service eliminates common issues that companies face while connecting people. Our service combines offer more than VoIP or video messaging, it focuses to combine what you require to reach your employees and customers within the same environment. We provide advanced cloud EPBX and VoIP services in our unified communication solution. Our service features high-quality voice and call recording features, AI implementations for intelligent call routing along sentiment analysis.
Nowadays, a lot of companies are either working remotely or planning to work remotely. Hence, there is an increase in demand for services with more intimate methods of communication. Our unified communication service brings video calling and video conferencing (meeting) solutions into your business making employees collaboration easy and seamless. Using our video and a collaboration tool, you can easily share files, host conversations and launch presentations from desktop, smartphone or tablet.
Messaging is another component of a unified communication service. It includes real-time conversations hosted on collaboration applications, to SMS and MMS texts. It enables instant messaging for better collaboration between employees and customers and is highly effective in quickly resolving issues and avoiding flooded inboxes. Our solution provides live chat service using chat bots and help-desk service that gives organisations a way to manage and organise messaging strategies in offering an Omni channel service experience to customers.
Our online collaboration tool helps team members to monitor the evolution of their projects. You can easily check who made the last changes in a document and roll back changes to see previous versions. It also prevents the information from getting lost and allows users the access to use the information as the rest of their team instantly.
At Secure Curve, We are committed to delivering functionally connected, integrated and extended architectures on unified communication to fulfil our promise of improved communication and collaboration within and outside the organisation. Our service includes tightly integrated best of the breed applications.
With our world-class technology and dedicated IT team, we focus on providing you with a simplified and easy to connect communication network.
Data is very crucial for any organisation and its protection is of utmost importance. Our unified communication advanced security ensures that your data is fully safe and secure from any breach.
Our unified communications system provides immense flexibility in terms of services to choose from depending on your requirements. Our services include seamless communication using mobile devices, tablets, IM (Instant Message), VM (Voice Mail), email and provide programmable call routing, call queues, and ring groups, live chat options and video conferencing option.
Using our unified communication service, organisations can give their employees a tool for effective communication so that they don't have to wait for emails or communication through VoIP.
B-19, 10-B Scheme, Gopalpura Road
Jaipur, Rajasthan - 302018 INDIA
