Keeping users' computers in large enterprises up-to-date is a mammoth task, especially the never-ending upgrading of system software to prevent security breaches. Therefore to prevent this daunting task, rely on us for optimum efficiency!

A desktop management system looks over all the computers in an organization, including desktop, laptop, tablet, and other end-user computing devices. Desktop management is part of the larger field of systems management, which includes all of the IT systems and services utilized by an organization. These functions include installing/moving/adding/changing (IMAC), virus and spam protection and remediation, patch management, and traditional help desk functions such as password reset and managing and controlling non-authorized applications that may have been installed on employee-owned devices.

Beyond device management, Secure Curve desktop management services can encompass identity and access management (IAM), administration of single sign-on utilities, application delivery, and management of user accounts.

Why Is Desktop Management Crucial for Your Business?

As the number of users and the number of devices per user – both grow, the need to manage, secure, and support a growing number of endpoint devices becomes increasingly critical. With the expanding footprint of BYOD devices, organizations must secure from inadvertent threats, ensure patches are pushed and installed, and that only authorized devices and users gain access to corporate resources.

For businesses with multiple servers, desktops, laptops, and tablets—each running different versions of different operating systems with their own set of software applications—it can be time-consuming and challenging to ensure they're all managed and secure. Not to mention this all has to be done while the admins look after the hardware and software inventory, configurations, security, patches, and software licenses.

Key Challenges

img Productivity

When you automate the key maintenance functions and proactively ensure proper operation of devices on the corporate network, desktop management software frees up your valuable IT resources to focus on revenue-generating activities instead of firefighting user device and configuration issues.

img Security Enhancements

Applying security best practices across the enterprise helps ensure that devices do not become points of data exfiltration, and that ransom ware is kept at bay.

img Collaboration

The ability to share information, files, and resources in real-time is enhanced by remote desktop management software that integrates with corporate directory services to enable secure sharing of information and secure connectivity for individuals and groups.

img Single Sign-On (SSO)

Integration of password storage, encryption, and SSO alleviates a major user headache and reduces help desk calls dramatically.

img Role-based Access

Creating and managing privileged accounts helps to ensure each user has all the rights they need to perform their job functions.

img Cost Savings

Increased productivity and automation of mundane tasks frees up valuable funds for more creative projects and improves the image of IT throughout the organization.

Our Offering

Deployment and Maintenance

The primary responsibility of our desktop deployment technicians is to deploy systems to end-users in an organization. These may include VPN deployment, corporate intranet setup, and software installation. In some cases, the technician also takes care of cable plant management, regularly backing up the system, and implementing disaster recovery plans, as needed. The technician helps keep track of all issues related to patches, features, deployment, and permissions.

Application Troubleshooting

Our tools are designed to help you diagnose application-related problems. They analyze slow response times, errors and exceptions, and health rule violations. It also provides access to war rooms, an area of the UI dedicated to troubleshooting a specific problem. Troubleshoot the root causes down to the line of code, infrastructure or network configuration. Examine the most granular application performance data to troubleshoot application issues.

Change Management

Change management or change enablement is an IT practice designed to minimize disruptions to IT services while making changes to critical systems and services. Configure change types, roles, statuses and templates to manage your change cycle easily. You can also automate workflows and notifications to improve visibility and communication for IT and business stakeholders.

OS Installation and Troubleshooting

Today’s operating systems are fast, graphically rich and highly capable. Henceforth, their complexity can make for a complex installation process. Therefore we can handle the headache for you, whether it be an installation, an upgrade or a reformat and OS reinstall. We help you retain full control over all aspects of your systems at lower maintenance costs.

Device Configuration and Administration

We understand how crucial the setup and maintenance of all network devices (desktop, printer and mobile devices), as well as the software and firmware installed on them. It encompasses the discovery of devices, the monitoring of device configuration and status, and the maintenance of inventory.

Remote or Onsite Diagnostic and Solution Identification

With our remote and onsite support, you get proactive monitoring and threat prevention supported by effective onsite visits. You can rest easy knowing that if challenges can’t be resolved remotely, that an expert will be there shortly to get your systems back up and running. Through our ongoing remote support, we’ll identify vulnerabilities, patch and update your systems and prevent cyber-attacks and other errors before they occur.

New System Configuration and Updates

Outdated software is like leaving the front door unlocked. We’ll keep your software and hardware updated to prevent cybercriminals from coming through your front door and help you sleep worry-free. Our in-console method makes it easy for you to find and install recommended updates for the configuration infrastructure.

E-mail configuration and support

Setting up email infrastructure is not difficult but requires a lot of initial work and then long-term maintenance. So, free your IT professionals from worrying over these laborious jobs and let them focus more on developing new software. Secure Curve will take care of the rest. We also facilitate account and mailing list management, email gateway setup and security against malicious content and spam.

Backups, Storage & Recovery

Businesses and organizations realize three things quickly during their daily operations: any computer system can crash; anyone can make errors, and disasters seem to happen when you least expect it. We accomplish successful data backup systems by using an offsite server or separate drives to store your massive amounts of information. Secure Curve also takes care of recovery, wherein we restore your database to its correct state in the event of a failure.

Software updates and support

Software updates can improve device stability and provide a variety of additional benefits, including user experience improvements, performance enhancements and the latest security patches. Therefore, it is essential to be on a constant lookout for these updates. But, it requires a lot of time and effort for this mundane responsibility - so, rely on us!

Hardware and Software Management

This service includes procurement, set-up, and maintenance of all your device's hardware and software units. Our team of experts can assist in defining your overall strategy for upgrading and replacing hardware and software consistently, as well as provide scheduling, announcements, and training for deployments, archiving and transferring of data, managing end-user sign-off, and creating a support structure that works in parallel with the dedicated support team.

Antivirus and Security Management

Critical to a reliable, stable IT environment, anti-virus/security management service provides enforced adherence to your corporate security policy through the monitoring and deployment of security software across the enterprise and by ensuring up-to-date virus definitions, anti-virus scan compliance, patch deployments and disk encryption utilization.

Why Choose Us

Secure Curve is committed to providing exceptional service in all respects and ensures that each of our customers receives uninterrupted protection during events affecting their business. Our solution enables you to secure and manage all forms of endpoints within your enterprise, including servers, desktops, laptops, tablets, smartphones, and point of sale (POS) devices; both inside and outside your organization's network from a central console. It automates the complete desktop and mobile device management life cycle from start to finish to help businesses cut their IT infrastructure costs, achieve operational efficiency, improve productivity, and combat network vulnerabilities.

Our engineers and consultants not only bring deep knowledge and service expertise to your requirements but also the industry insight required to keep you on the path to greater productivity.

Cost-Effective Pricing

Secure Curve takes pride in delivering highly competitive packages, tailored to your specific requirements.

High-Quality Services

Our services are simply a cut above the rest because of intensive quality control and seamless integration without any glitches and bugs.

Security & Vulnerability Management

Your data is 100% safe in our possession because we take immense care to prevent missteps in data handling.

Round-the-clock Support

We support our clients from many geographical locations and provide close-knit support via phone, email and web chat.

Technology Advisory Services

We give you the confidence of a partner, equipped with experts, who truly understand how maintaining your core ERP (enterprise resource planning) and technology applications are extremely crucial to you.

Let's Connect and Get Started

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B-19, 10-B Scheme, Gopalpura Road
Jaipur, Rajasthan - 302018 INDIA

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Sales Inquiry: +91 7230 926 926

Support: +91 9928 611 000, +91 7230 889 911

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